2N® NetStar SW CTI Documentation
Content:
- 1. Dynamically linked library
- 2. Authorisation
- 3. XML Interface
- 4. CTI
- 4.1 CTI function
- 4.2 Information on calls
- 4.3 CTI HOOK
- 4.4 Messages for registration of HOOKs
- 4.5 Messages for status reading
- 4.6 Messages for NetStar SW control
- 4.6.1 CTI_DIAL_REQ
- 4.6.2 CTI_DIAL_CONF
- 4.6.3 CTI_ECT_REQ
- 4.6.4 CTI_ECT_CONF
- 4.6.5 CTI_ECT_DEST_REQ
- 4.6.6 CTI_ECT_DEST_CONF
- 4.6.7 CTI_CONNECT_TO_CALL_REQ
- 4.6.8 CTI_CONNECT_TO_CALL_CONF
- 4.6.9 CTI_ADD_CF_REQ
- 4.6.10 CTI_ADD_CF_CONF
- 4.6.11 CTI_CALL_CF_ROOM_REQ
- 4.6.12 CTI_CALL_CF_ROOM_CONF
- 4.6.13 CTI_PICK_UP_REQ
- 4.6.14 CTI_ PICK_UP_CONF
- 4.6.15 CTI_HANG_UP_REQ
- 4.6.16 CTI_HANG_UP_CONF
- 4.6.17 CTI_CALLREC_ENABLE_REQ
- 4.6.18 CTI_CALLREC_ENABLE_CONF
- 4.6.19 CTI_CHANGE_QUEUE_ORDER_REQ
- 4.6.20 CTI_CHANGE_QUEUE_ORDER_CONF
- 4.6.21 CTI_PROCEED_QUEUED_REQ
- 4.6.22 CTI_PROCEED_QUEUED_CONF
- 4.6.23 CTI_PARK_REQ
- 4.6.24 CTI_PARK_CONF
- 4.6.25 CTI_UNPARK_REQ
- 4.6.26 CTI_UNPARK_CONF
- 4.6.27 CTI_RESYNC_SIP_TERMINAL_REQ
- 4.6.28 CTI_RESYNC_SIP_TERMINAL_CONF
- 4.6.29 CTI_GET_SIP_TERMINALS_REQ
- 4.6.30 CTI_GET_SIP_TERMINALS_CONF
- 4.7 Messages for sending and receiving messages
- 4.8 Information messages
- 4.8.1 CTI_ALIVE_REQ
- 4.8.2 CTI_ALIVE_CONF
- 4.8.3 CTI_GET_VERSION_REQ
- 4.8.4 CTI_GET_VERSION_CONF
- 4.8.5 CTI_GET_SERIAL_NUMBER_REQ
- 4.8.6 CTI_GET_SERIAL_NUMBER_CONF
- 4.8.7 CTI_GET_USER_PROFILES_REQ
- 4.8.8 CTI_GET_USER_PROFILES_CONF
- 4.8.9 CTI_ACTIVATE_USER_PROFILE_REQ
- 4.8.10 CTI_ACTIVATE_USER_PROFILE_CONF
- 4.8.11 CTI_GET_USER_PROFILE_TIME_REQ
- 4.8.12 CTI_GET_USER_PROFILE_TIME_CONF
- 4.8.13 CTI_SET_USER_PROFILE_TIME_REQ
- 4.8.14 CTI_GET_USER_STATUS_REQ
- 4.8.15 CTI_GET_USER_STATUS_CONF
- 4.8.16 CTI_SET_USER_STATUS_REQ
- 4.8.17 CTI_SET_USER_STATUS_CONF
- 4.8.18 CTI_SET_USER_NAME_REQ
- 4.8.19 CTI_SET_USER_NAME_CONF
- 4.8.20 CTI_SET_USER_LANG_REQ
- 4.8.21 CTI_SET_USER_LANG_CONF
- 4.8.22 CTI_GET_USER_ID_REQ
- 4.8.23 CTI_GET_USER_ID_CONF
- 4.8.24 CTI_GET_ALL_USERS_REQ
- 4.8.25 CTI_GET_ALL_USERS_CONF
- 4.8.26 CTI_GET_ALL_GROUPS_REQ
- 4.8.27 CTI_GET_ALL_GROUPS_CONF
- 4.8.28 CTI_GET_ALL_STATIONS_REQ
- 4.8.29 CTI_GET_ALL_STATIONS_CONF
- 4.8.30 CTI_GET_ALL_PORTS_REQ
- 4.8.31 CTI_GET_ALL_PORTS_CONF
- 4.8.32 CTI_GET_USER_STATIONS_REQ
- 4.8.33 CTI_GET_USER_STATIONS_CONF
- 4.8.34 CTI_GET_STATION_BY_NUMBER_REQ
- 4.8.35 CTI_GET_STATION_BY_NUMBER_CONF
- 4.8.36 CTI_SET_STATION_NAME_REQ
- 4.8.37 CTI_SET_STATION_NAME_CONF
- 4.8.38 CTI_SET_STATION_LANG_REQ
- 4.8.39 CTI_SET_STATION_LANG_CONF
- 4.8.40 CTI_GET_INSTALLED_LANGS_REQ
- 4.8.41 CTI_GET_INSTALLED_LANGS_CONF
- 4.9 Alarm messages
- 4.10 Emergency alarm messages
- 4.11 Call forwarding messages
- 4.12 Messages for bundles
- 4.13 AutoClip messages
- 4.14 SWITCH module messages
- 4.15 Messages for services
- 4.16 Other messages
- 4.17 Elements
- 4.17.1 CTI_IE_OBJECT
- 4.17.2 CTI_IE_OBJECT_EX
- 4.17.3 CTI_IE_RESULT
- 4.17.4 CTI_IE_CALL_ID
- 4.17.5 CTI_IE_REQUEST_ID
- 4.17.6 CTI_IE_MSG_ID
- 4.17.7 CTI_IE_STATION
- 4.17.8 CTI_IE_USER
- 4.17.9 CTI_IE_PORT
- 4.17.10 CTI_IE_TERMINAL
- 4.17.11 CTI_IE_BUNDLE
- 4.17.12 CTI_IE_STATE
- 4.17.13 CTI_IE_GLOBAL_STATE
- 4.17.14 CTI_IE_GLOBAL_STATE_EX
- 4.17.15 CTI_IE_CALL_INFO
- 4.17.16 CTI_IE_REFERENCE
- 4.17.17 CTI_IE_CALLING_ADDRESS, CTI_IE_CALLED_ADDRESS, CTI_IE_ORIGIN_ADDRESS, CTI_IE_CALL_ADDRESS, CTI_IE_CONNECTED_ADDRESS
- 4.17.18 CTI_IE_OPONENTS
- 4.17.19 CTI_IE_TIME
- 4.17.20 CTI_IE_TIME_BUILD
- 4.17.21 CTI_IE_TIME_ACTIVE
- 4.17.22 CTI_IE_TIME_CLEARING
- 4.17.23 CTI_IE_TIME_HOLD_CHANGED
- 4.17.24 CTI_IE_TAG
- 4.17.25 CTI_IE_CAUSE
- 4.17.26 CTI_IE_VERSION
- 4.17.27 CTI_IE_SERIAL_NUMBER
- 4.17.28 CTI_IE_QUEUE_POSITION
- 4.17.29 CTI_IE_QUEUE_PARENT
- 4.17.30 CTI_IE_TEXT
- 4.17.31 CTI_IE_MSG_FLAGS
- 4.17.32 CTI_IE_PROFILE
- 4.17.33 CTI_IE_PROFILE_ID
- 4.17.34 CTI_IE_USER_PROFILE_TIME
- 4.17.35 CTI_IE_PRESENCE_TEXT
- 4.17.36 CTI_IE_USER_STATUS
- 4.17.37 CTI_IE_USER_INFO
- 4.17.38 CTI_IE_GROUP_INFO
- 4.17.39 CTI_IE_STATION_INFO
- 4.17.40 CTI_IE_PORT_INFO
- 4.17.41 CTI_IE_LANGUAGE
- 4.17.42 CTI_IE_LANGUAGE_INFO
- 4.17.43 CTI_IE_NAME
- 4.17.44 CTI_IE_BUNDLE_INFO
- 4.17.45 CTI_IE_ALARM
- 4.17.46 CTI_IE_EMERGENCY_ALARM
- 4.17.47 CTI_IE_FORWARDING_TYPE
- 4.17.48 CTI_IE_DEST
- 4.17.49 CTI_IE_FNR_TOUT
- 4.17.50 CTI_IE_PASSWORD
- 4.17.51 CTI_IE_SERVICE
- 4.17.52 CTI_IE_SERVICE_PAR
- 4.17.53 CTI_IE_PARK_SLOT
- 4.17.54 CTI_IE_AC_ROUTER_INFO
- 4.17.55 CTI_IE_AC_PARAM_INFO
- 4.17.56 CTI_IE_AC_RECORD_INFO
- 4.17.57 CTI_IE_AC_RECORD_NEW
- 4.17.58 CTI_IE_SIP_TERMINAL_BINDING_ID
- 4.17.59 CTI_IE_SIP_TERMINAL
- 4.17.60 CTI_IE_SIP_PROXY_ID
- 4.17.68 CTI_IE_SW_PROGRESS
- 5. Call history
- 6. Telephone books
- 6.1 Finding a telephone book of a station
- 6.1.1 PB_SELECT_TEL_NUMS_REQ
- 6.1.2 PB_SELECT_TEL_NUMS_CONF
- 6.1.3 PB_GET_TEL_NUMS_BY_NAME_PREFIX_REQ
- 6.1.4 PB_GET_TEL_NUMS_BY_NAME_PREFIX_CONF
- 6.1.5 PB_GET_NAMES_BY_TEL_NUM_PREFIX_REQ
- 6.1.6 PB_GET_NAMES_BY_TEL_NUM_PREFIX_CONF
- 6.1.7 PB_GET_NAME_BY_TEL_NUM_REQ
- 6.1.8 PB_GET_NAME_BY_TEL_NUM_CONF
- 6.1.9 PB_SELECT_COMMOMN_TELS_REQ
- 6.1.10 PB_SELECT_COMMOMN_TELS_CONF
- 6.1.11 PB_SET_COMMON_TEL_REQ
- 6.1.12 PB_SET_COMMON_TEL_CONF
- 6.1.13 PB_DELETE_COMMON_TEL_REQ
- 6.1.14 PB_DELETE_COMMON_TEL_CONF
- 6.1.15 PB_SELECT_COMMON_TEL_NUMS_REQ
- 6.1.16 PB_SELECT_COMMON_TEL_NUMS_CONF
- 6.1.17 PB_SET_COMMON_TEL_NUM_REQ
- 6.1.18 PB_SET_COMMON_TEL_NUM_CONF
- 6.1.19 PB_DELETE_COMMON_TEL_NUM_REQ
- 6.1.20 PB_DELETE_COMMON_TEL_NUM_CONF
- 6.2 Elements
- 6.1 Finding a telephone book of a station