4.2 Non-Stop Service Instructions for Use

DTMF Control during the Call

Where Automatic dialing with confirmation is enabled, it is possible to use tone dialing during the call to control the ST in accordance with the table below. For convenience, commands 1 to 5 are arranged in the order they are usually used in.

DTMF char

FUNCTION DESCRIPTION

It is a confirmation notifying SingleTalk (hereinafter referred to as ST) that the call was successful. ST mutes the message playback,

sends out the confirmation signal and the call continues until the end of the timeout and the following commands can be used

Message playback muting. CAUTION: Now that the SW has been changed, it is no more necessary for the call!

Repeated playback of the voice recording module for 1 message repetition

or

 

 

Call prolongation: the call is prolonged up to 30 seconds after this command in case it ended earlier. It can be used repeatedly.

or

 

 

Call termination.

ST sends identification but the connection is not confirmed. Used for the LiftManager only.

to

and

These digits are interpreted as the switch control password beginning.

(Automatic dialling with confirmation)

Note

  • When the message is being played back, it is impossible to speak into the ST microphone! Hence, to talk with the person in the lift, the service must always use function 2 (muting) or wait till the ST stops repeating the message.
  • The above-stated commands may not be accepted in case they are sent during the message and the connection is of a poor quality. Therefore, the ST inserts a 3-second pause between the repeated message, during which the receiving of DTMF commands is absolutely undisturbed.

Switch Control

The switch (if available) can be used during outgoing and incoming calls. The switch can be activated using a pre-defined password; the format is password (the maximum password length is 16 digits). The ST confirms the switch activation and turns it on for the pre-defined period of time (1 to 10 seconds). It is not possible to talk during the switch on-status and the ST signals this action with tones as per the signaling review table. The call is terminated 30 seconds after the switch activation.

Tip

  • The switch can be used, for example, for resetting the lift Each switch can be controlled with up to 10 variable passwords. A new feature is that the password can be entered without asterisks too if it starts with 6 to 9, or 0. (This limit applies to the use of Automatic dialing with confirmation.)

ST Signalling Overview

ST uses variable signals to communicate with the operating personnel during programming, calls, and so on. For an overview of the signals including meanings refer to the table below:

SIGNAL

NAME

MEANING

Confirmation

Sent during an incoming call to the line immediately after off-hook (the calling party hears it).
Remote switch activation.

Rejection

Whenever a non-programmed button is pressed.
Heard from the loudspeaker to signal line connection.
Sent during an incoming call instead of confirmation, indicating that the ST has not been programmed or its memory has been damaged.

Storing

Remote switch activation end.

Hang-up

Sent close before the call end (in all cases).

Long continuous tone

Deleting

Sent during dialing memory clearing, or full initialization

"Attention, your call is being terminated"

Signals during an outgoing or incoming call that the maximum call duration will elapse in 10 seconds.

"Wait please..."

Programmable connection-waiting message.

"Communicator No. ... is calling ."

Programmable identification message.

Survey of Messages

The table below includes a survey of language versions for standard announcements. English is selected by default. To select another language use parameters 976 and 977.

Value of Parameter
976

Language selection – English version

End of call message

Outgoing call message

ID message.Parameter 975

must contain digit 2, 3 or 5

Confirmation message.

Parameter 975last digit = 5

Checking call message

0

Tone signal

off

off

off

1 (default value)

English

Attention, your call is

being terminated

Communicator number.......... is calling

Connection confirmed

Checking Call

2

German

Achtung, das Gespräch

wird beendet

Es ruft das Notruftelefon Nummer……an.

Der Kontrollanruf

3

Portuguese

.............

.............

.............


4

Dutch

.............

.............

.............

Value of Parameter
977

Language selection – English version

Outgoing call message

Note

0

Tone signal

off

  • To play this message, parameter 975 must start with digit 5.
  • Parameter 977 has a range 0 – 99. On customer's request, adiitional messages can be added; e.g. another languages or more alternative messages in the same language.

1 *)

English

Wait please

2

German

Warten Sie bitte

3

Portuguese

.............

4

Dutch

.............

Caution

  • The Czech version and custom specific models has another set of languages.

ST Identification

If parameter 974 is filled with a number, and parameter 975 contains digit 2, 3 or 5, ST identifies itself automatically by replaying "Communicator number... is calling". Use parameter 976 to set the language for lift number identification.