3.10 Diagnostics

Diagnostics is used for 2N® Access Commander troubleshooting.

  • Diagnostic logs – click Create logs to collect system logs, which may take a few minutes. Having completed acquisition, the system offers download of diagnostic logs. The logs are intended for communication with the manufacturer’s technical support staff. 
  • Use statistics – enable sending of anonymous statistic data on the device use to the manufacturer. The data does not contain any sensitive information such as passwords, access codes or phone numbers. 2N TELEKOMUNIKACE a.s. uses this information to improve its software quality, reliability and performance. Your participation is voluntary and you can disable sending of statistic data any time.