3.5 Private Calls

The service enables you to label selected outgoing calls as private. Such calls are then easier to identify in the invoicing software. The service allows all users to make private calls including those users that do not have a stable station. This is primarily appreciated by the users who have a limited number of terminals in the company. The service is automatically active for one call (until hang-up).

Private Call from User Station

This is a service for a user with an assigned station. The service requests the PIN by default but the PIN request can be cancelled by the administrator. After dialling the service and entering the PIN, you will receive a continuous dialtone from the communication system and you can dial the private number to any network using the standard routing rules of your communication system (e.g. start with '0' to access the PSTN, e.g.). Dial: 

*71PIN

where PIN is the user´s Personal Identification Number.

Example: Suppose you want to call your wife at home number 555 666 777 but you do not want your company to pay for the call. After lifting the handset and getting the dialtone, enter the access code *71. You will be requested to enter your PIN. After doing so, you will get a continuous dialtone from your communication system. Now you can dial the number. Since it is a call to a private network, you will most likely be requested to dial the access code '0' (or any other code) first and only then 555 666 777.

Private Call from Other than User Station

This is a service for a user without an assigned station or a user who needs to make a call from a colleague's station. By default, the service requests the station number and the PIN. This can be cancelled by the administrator upon request. After dialling the service and station numbers and entering the PIN, you will receive a continuous dialtone from the communication system and can dial the private number to any network using the standard routing rules of your communication system (e.g. start with '0' to access the PSTN, e.g.). The station you are calling will identify your station as the one from which you dialled the service. Dial:

*72nn#PIN

where nn is the number of the station to be billed and PIN is the user´s Personal Identification Number.

Example: Suppose you want to phone your wife at home number 555 666 777 from your colleague´s phone but you do not want your colleague to pay for the call. After lifting the handset and getting the dialtone enter the access code *72. You will be requested to enter the number of the station to which the call will be billed. Enter the number of your station, 101 e.g., and press # for confirmation. You will then be asked to enter the PIN of the user to be billed (i.e. the PIN of the user to which station 101 is assigned). After doing so, you will get a continuous dialtone from your communication system. Now you can dial the number. Since it is a call to a private network, you will most likely be requested to dial the access code '0' (or any other code) first and only then 555 666 777.