2.1 Call Transfer

Are you talking with a subscriber and do you want to transfer the call to another subscriber? Then you can do so in one of the following ways. In all the cases it does not matter who initiated the original call (the caller or the person called).

Call Transfer with Hang-Up

Push FLASH during the call and dial the subscriber number. The other party hears music (or a predefined voice message) while waiting for connection.

If you hear the ringing tone after dialling, you can hang up. This transfers the call to the selected subscriber and the caller hears the ringing tone instead of music.

If you hear the busy tone after dialling, the call cannot be transferred as the selected subscriber is busy (or the communication system has rejected the call for other reasons). You can return to the caller by pressing FLASH on your phone and complete the call. Or, you can transfer the call to another subscriber, put the call on hold by pressing the HOLD button, or park it (Call Parking, chapter 3.2). Dial:

F nn

where F is FLASH and nn is the number of the subscriber you want to transfer the call to.

Call Transfer without Hang-Up

Push FLASH during the call and dial the subscriber number. The other party hears music (or a predefined voice message) while waiting for connection.

If you hear the ringing tone after dialling, wait until the called subscriber answers and then either hang up to transfer the call, or push the FLASH button on your phone to return to the original call (the second call is thus put on hold and the subscriber hears music or a voice message).

If you hear the busy tone after dialling, you cannot transfer the call as the selected subscriber is busy. Repress the FLASH button on your phone to return to the original subscriber and complete the call. Or, transfer the call to another subscriber, push the HOLD button to put the call on hold, or park the call (Call Parking, chapter 3.2). Dial:

F nn

where F is FLASH and nn is the number of the subscriber you want to transfer the call to.

Call Transfer to PSTN

The service is similar to the above mentioned two ones. The difference is that it is necessary to dial the public/private network access code before dialling the subscriber number. You are recommended to use the call transfer mode without hang-up for this transfer option so that you can keep control of the call until it is answered by the called user. Dial:

F x nn

where F is FLASH, x is a public/private network access code and nn is the number of the subscriber you want to transfer the call to.

Return to Transferred Call

This is an extended service of the Call Transfer without Hang-Up service. You can only return to the caller if no connection with the dialled subscriber has been set up and you have not hung up. Push the FLASH button (thus terminating the other subscriber's alerting) for return. When the transferee has already answered the call, the Call Swapping service is used.

Call Swapping

To swap multiple calls associated with your phone, use the FLASH button. Inactive subscribers always hear music.