7. Routing

Here is what you can find in this chapter:

• 7.1 Routers
• 7.2 External Routers
• 7.3 Complex Routers
• 7.4 Switch Routers
• 7.5 Routing Objects
  • 7.5.1 Bundles
  • 7.5.2 ACD groups
  • 7.5.3 DISA/IVR objects
  • 7.5.4 Contact Centres
  • 7.5.5 Ring Group
  • 7.5.6 Ring Tables
  • 7.5.7 Modems
  • 7.5.8 Sets
  • 7.5.9 Audio Inputs and Outputs
  • 7.5.10 Binary Inputs and Outputs
  • 7.5.11 CallBack
  • 7.5.12 Status Control Objects
  • 7.5.13 HTTP SMS CallBack
• 7.6 Identification Tables
• 7.7 AutoClip router