6.16.2 User Causes

Use the User Causes menu to add user causes to be used within other objects if necessary (Cause objects or Cause mapping tables, e.g.). The following options are available under the right-hand mouse button:

• Add – add a row.
• Remove – remove the selected row.
• Remove all – remove all rows all at once.

The table consists of two columns with the following meanings:

• Assigned Id – the columns shows the Id that is automatically assigned to this user cause and used by the PBX.
• Desription of cause – the column defines the user description of the cause, which replaces the Cause ID in other menus.