3.1 Call History

The Call history section includes a menu that helps you select displayed items. It is not a filter but a function that deletes selected items from the 2N® NetStar Assistant application and 2N® StarPoint telephone menu listings leaving them in the AOC record for later billing purposes. This function can only be used for the data that are available to the application at the moment. This means that if the Do not show outgoing stations function is enabled, for example, outgoing calls are not visible in the listing. However, any outgoing call made from the station will be displayed in the listing again. 

Click on the Listings menu, or on Homepage and then on Call history to view your call history. The list of calls shows missed, incoming and outgoing calls including call duration and data on the calling/called users. You can send an SMS or call to a selected contact, or hide a selected list row.

You can filter calls according to variable parameters to find calls according to a time period or number more easily and quickly than by sequentially searching the list. Filtering helps classify missed, outgoing and answered calls, calls according to the opponent's name and called/calling number. The most frequently used time periods are pre-defined such as the last two days, this month, or as you select by specifying the period beginning and end. Click on the Use filter to activate the filter. Click on Abort filter to cancel an inconvenient filter and set a new one. You can hide the function again after filtering by pushing the Hide filters button.

Caution

  • Once selected and thus non-displayed calls cannot be redisplayed.