Genetec Synergis

Content

About

The Security Center Synergis™ IP access control system (ACS) heightens the security of your organization and increases your readiness to respond to incidents and threats, while leveraging any existing network and security equipment investments. With advanced security measures and support for an ever-growing number of 3rd party access control devices, the Synergis system gives you the confidence to protect your people and assets.

https://www.genetec.com/solutions/all-products/synergis

Version

Genetec Synergis (Security Center)	2N IP Intercom Version	RIO protocol
11.4.1314.0 (5.11.2.0)	2.39.2.54.6 and higher
10.10.496.0 (5.10.0.0)	2.32.0.41.2
10.8.487.21 (5.7.809.45)	2.24.1.33.11
10.5.500.25 (5.6.977.19)	2.22.0.31.8

License

2N Enhanced Integration License is required.

Caution - 2N IP Intercom Version 2.35 and lower

Before settings of your device, connect all modules (RFID readers) to the device.
Enable Settings of Genetec Synergis and do not fill IP addesss, username and password
Restart the device
Go to menu menu Hardware/Door/Door and fill IP address, username and password of Genetec Server
Go on steps in chapter Genetec Synergis Settings

2N IP Intercom Settings

Requirements for 2N IP Intercom

Go to Services – Access Control - Integration with Other Systems and fill Synergis Server Address, Username, Password and click to Save. IP Intercom should connect to Genetec Synergis. If you want to allow PIN forwarding, you have to tick the checkbox "Forward Codes".

If you use Bluetooth module or Keypad module you have to set virtual Card ID (e.g. the minimum number of characters of format CSN (32bits) is 8). This example is for Keypad module.

Genetec Synergis Settings

Requirements for Genetec Synergis

Before setting Genetec Synergis you have to enable the RIO endpoint as it is off by default. Enter in your browser: https://[Unit IP]/Features/DuiRIO/Enabled/Set?value=true where [Unit IP] is the IP address of your Synergis™ unit. Now start Genetec Security Desk and open menu Config Tool.

In Config Tool open menu Access Control - Roles and units.

If everything is set up correctly, your devices should show up in the peripherals overview:

Go to the menu "Area view" in the Config Tool.

In the menu Area view create new Door.

Set Entity name, Entity description, click to Next and choose Acces control unit, Interface module and add your Door.

In menu Hadware of your Door set Door side In, Door side Out and save it.

In menu Access Rules add your rule.

Go to menu Cardholder management in Config Tool.

These steps are for Card Reader module. Click on Create new cardholder, set First name, Last name and add a credential - Automatic entry.

For Automatic entry set an Access point (your Door) and use the access point to swipe the user's card to add the credential. Now you can save the settings.

To add a PIN code to the user, select "Add a credential" > PIN

Enter PIN into the pop-up window and click OK to add the credential to the user.

To limit length of the PIN codes for users, you have to visit the

These steps are for virtual card ID configuration. Click on Create new cardholder, set First name, Last name and add a credential - Manual entry.

Set Card format to CSN and Card number same as for created user in intercom. Minimum number of characters ID card must be 8.

You can save the settings.

Now go to menu Alarm - Alarm. Create new Alarm and set Attached entities in menu Properties.

In menu Monitoring in Security Desk set Event monitoring. Add new Event Monitoring and choose your Door.

Now you can see notifications after the user swipes the card at the added intercom.

Add PIN timeout to the reader that limits the user's time to use multifactor credential validation for example in the combination of PIN and Card.

Used Symbols

- Interoperable

- Work with limitation

- Incompatible